I hear you, but in a lot of these cases the people with complaints are not competent. Anyone who has worked helpdesk or adjacent has seen boatloads of 'em. Imagine I’m an oldie or fool or even grew up without electrical power and I barely know how a computer works. I don’t really want to work with them and I think turning the monitor on and off is a reboot. Windows is horrible with all this bloat and AI and so much confusing shit but usability-wise it makes some sense I guess. I could do with a change but I can’t do anything confusing or outside of my limited range. I’m probably not installing a good distro. I am not partitioning a drive. I am not creating a bootable USB. What do I do?

The only option here is to have them go out on a limb and buy a machine online pre-installed with Linux or have someone else set it up, right?